Dashboard Filters
Welcome, Full
September 21, 2023 - September 28, 2023
How is this calculated?
When a customer starts a flow but does not cancel, Upzelo waits until the next billing date before attributing the revenue one that bill to saved revenue. Learn more
How is this calculated?
When a customer starts a flow but does not cancel, Upzelo waits until the next billing date before counting them as a saved customer. Learn more
How is this calculated?
When a customer completes a flow and confirms they would like to cancel, Upzelo waits until the next billing date before counting them as a lost customer. Learn more
Top cancellation reasons
Once Upzelo is set up on your website, you will see your top cancellation reasons
Top survey responses
Once Upzelo is set up on your website, you will see why your top survey responses
What is this?
The total number of subscriptions with an accepted offer during the selected period. For example, 10% off for 3 months.
What is this?
The total number of subscriptoins with an accepted deflection during the selected period. For example, a customer clicks the link within a loss aversion deflection during their flow experience.
What is this?
The total number of cancelled subscriptions during the selected period. This will include any pending cancellations as well as terminated subscriptions that have passed their cancellation date.
Top offers accepted
Once Upzelo is set up on your website, you will see why your top survey responses
Top deflections accepted
Once Upzelo is set up on your website, you will see why your top survey responses
Offer test flow performance
How is this calculated?
When a customer starts a flow, but has not yet completed any further action they are labelled at risk.
You can view a list of at risk customers by clicking on the label in the customer watchlist.
How is this calculated?
When a customer accepts an Offer, change or deflection they are labelled as pending until their next bill date.
You can view a list of pending customers by clicking on the label in the customer watchlist.
How is this calculated?
When a customer pauses their subscription or skips a delivery they are labelled as paused until their next bill date.
You can view a list of paused customers by clicking on the label in the customer watchlist.
How is this calculated?
Pending save and at risk labelled customers are included in the watchlist until their next billing date occurs or they cancel.
Pending cancel customers are included in the watchlist until the end of their current billing period, and then they are considered lost.
You can view a list of pending and at risk customers by clicking on the labels below.
Learn moreLive stream
Yellow
Customers that have interacted with a flow in the last hour.
Green
Customers that have accepted an offer, change or deflection.
Blue
Customers that have interacted with a flow over an hour ago but have not since passed a billing date.
Red
Customers that have chosen to cancel one or all of their subscriptions.
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$32.00
-
$146.66
-
$33.43
-
$53.01
-
$10.56
-
$130.23
-
$122.30
-
$185.39
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$132.29
-
$144.63
-
$169.33
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$63.80
-
$56.30
-
$183.21
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$79.40
