Cancel survey

Discover why customers are cancelling, at the point of cancellation.

Pre-renewal survey

Find out how likely your customers are to renew their subscription.

Basic survey

Curate your own survey by starting from scratch.

Basic message

Guide cancelling customers back with a compelling text-based message.

List

Use loss aversion to show customers all the great things they will lose if they cancel their subscription.

Testimonial

Use a quote from a happy customer to demonstrate the value of your product and reasons to stay.

Percentage discount

Save customers with a percent off their bill for a fixed time.

Fixed amount discount

Keep more customers with an amount of money off their bill, for a fixed time.

Time for free

Save customers by letting them use your product for free, for a fixed amount of time.

Pause subscription

Prevent your customers from leaving by offer them a subscription pause for a set amount of time.

Switch plan

Offer customers the option to switch to a different plan, to save them from cancelling.

Trial extension

Help your prospects experience greater value during their trial, with an extension.

Chat to support

Retain customers by connecting them directly to your support agents in your platform.

Schedule support

Retain customers by scheduling time with your support agents.

Link to support articles

Direct customers to a URL where they can find support.